Shipping Policy

Shipping Information

At IODA Brands, we strive to provide our customers with flexible and efficient shipping options to meet their needs. Here's a breakdown of our shipping services:

Standard Shipping

We offer a flat rate of $10 for all orders under $69. Enjoy free standard shipping on orders above $69.

Express Shipping

For expedited delivery, opt for our Express Shipping service at $16.00.

Shipping Process

All our orders are dispatched through Australia Post or selected courier companies to ensure efficient delivery across various locations. We strive to process and ship most orders within 48 hours, contingent on product availability. Please be aware that orders placed during weekends or public holidays will be processed on the next business day. For orders being delivered to regional areas, please allow for up to 8 days for delivery, as transit times may be longer due to distance and logistical considerations.

Delivery Timelines

Once dispatched, delivery times range from 2 to 8 business days, determined by your location and chosen shipping method. Please remember that shipping and delivery occur only on business days (Monday through Friday, excluding significant holidays).

Order Notifications

Once your order is on its way, you will receive an email with tracking information. To monitor your order status, simply log in to your account or click on the provided link in the email.

Important Considerations

Shipping schedules serve as guidelines and are subject to change. You might encounter extended delivery times during peak shopping periods (e.g., Cyber Weekend Sales), due to inclement weather, or due to other unforeseen issues with our delivery service partners that are beyond IODA Brands' control. Our online orders are processed and shipped from Melbourne, VIC, adhering to any VIC public holidays.